General Terms and Conditions of Use

R#1 Scope

By placing your order you acknowledge the validity of these General Terms and Conditions of Business.

#2 Delivery Territory

We deliver solely to countries that are stated in the shipping cost table, which can be accessed via the "Delivery" button/link where the "Shipments and Returns" are stated.

#3 Entering into contract, contact language

1. The illustration of products in the online shop does not constitute any binding offer, but rather a non-binding product presentation. By placing your order you make a binding offer to enter into a contract of purchase. You can place your offer by completing "my order form". If you choose the latter, place the respective product in the shopping basket and send the order after entering your personal data and selecting the type of shipping and payment. You can amend all entries throughout the order process. In addition, your entries are again presented to you as a summary before you place your order, and can be processed/corrected at that stage. We shall confirm receipt of your order by e-mail without delay, at the latest within one day once you have placed your order by email. Please note that such a confirmation of receipt does not constitute acceptance of your offer, but is rather solely intended as information. When we ship the goods we shall send you an e-mail to inform you about the shipping and as part of that e-mail we shall accept your contractual offer. You are to ensure accordingly that the e-mail address you have stated for processing orders is correct and that our e-mails can be sent to that address. Where applicable, please also check your "spam folder".

2. Please note that contracts can only be entered into in Portuguese or English.

#4 Text of contract

We shall save the contract text/your order data once the contract is entered into. You may call up, save and print the contract text/your order data at any time via your internet customer account. In addition we may forward the General Terms and Conditions of Use, which are also permanently available in our shop, to you by e-mail as part of the order confirmation so that you can also view, save and print them.

#5 Prices and return costs in the event of cancellation

1. The prices are stated next to the individual product illustrations. They are to be construed plus delivery and shipping costs. You are required to pay such costs, and these can be viewed in our offer via the "Delivery" button.

2. You shall be required to carry the normal cost of returning goods unless the supplied goods did not correspond with the ordered goods.

#6 Payment methods, Obligation to pay in advance

You can choose between paying in advance (bank transfer), by credit card (Paypal) or PayPal. You undertake to pay in advance, and payment is to be made within one week after the contract is entered into or payment by credit card is to be made within one week after the contract is entered into.